Act as a point of contact for the sales team in the quote to billing process with accuracy and correctness Work closely with the Deal Strategy team to ensure compliance with published sales and business approval policies Review and approve quotes and contracts for accuracy and completeness in our CRM Develop an understanding of licensing models to help maintain and update data on our contracts in our CRM Develop a broad understanding of Lucid’s business rules of engagement across all products and departments Provide suggestions on process improvements to current order process to improve sales rep experience as well as reduce error rates and increase revenue retention Drive, lead, and provide additional research and context on any assigned tasks or deals structures for other deal strategy team members to help guide solutions to complex problems Work cross-functionally with all departments, including Sales, Accounting, Legal, and Revenue Operations Other duties as assigned.Ability to work both independently and collaboratively to achieve shared team objectives Ability to understand and follow defined process requirements High attention to detail and demonstrated ability to process data accurately and efficiently Demonstrated superior customer service skills Creative problem-solving skills Excellent work ethic.1-3 years CRM experience (Salesforce preferred) High energy and track record of excellence Innovative, highly motivated, and success-driven approach to work activities Ability to manage multiple projects and meet deadlines Strong communication and interpersonal skills; must be able to work well with internal customers and stakeholders (especially sales, accounting and business operations orgs) Passion for working with emerging technologies and an ability to understand new technical concepts