Nexus Silicon Technologies PTY LTD. IT Support Interns Melbourne, Victoria Internship Title: IT Support Internship We are looking for a capable IT support intern to provide technical assistance to our staff. In this role, your duties will include ensuring the optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. To ensure success as an IT support intern, you should possess experience in providing information technology support in a fast-paced environment. IT Support Intern Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance metrics. Updating computer software. as well as upgrading hardware and systems. Maintaining databases and ensuring system security. Documenting processes and performing diagnostic tests. Keeping track of technological advancements and trends in IT support. IT Support Intern Requirements: A bachelor's degree in computer science, information technology, or similar. Exceptional ability to provide technical support and resolve queries. In-depth knowledge of computer hardware, software, and networks. Ability to determine IT needs and train end-users. Proficiency in IT helpdesk software, such as Fresh service and SysAid. Advanced knowledge of database maintenance and system security. Ability to keep up with technical innovation and trends in IT support. Exceptional interpersonal and communication skills. Internship Program details and outcome 3 months of internship. Supervised work experience with a training plan. Performance appraisals, reference letters, and certificates of work experience About us: Nexus Silicon was formed with the goal of becoming the supplier of choice for clients, employees, and contingent workers. Today, we’re one of the fastest-growing companies in Australia and ranked as one of the best companies to work for by Staffing Industry Analysts and Australia Business. Nexus Silicon provides high-volume staffing, IT managed Services, IT Consulting, Software & Mobile App development, Accounting Outsourcing, IT support, Cloud Infrastructure support & Outsourcing, SOW, and pay-rolling services to structured contingent workforce programs and projects across Australia, Nepal & India. We also offer contract-to-hire and direct placement. Our “No-Sell, Service-Only” approach has resulted in “Accelerated Hires,” lower costs, reduced risks, and better service for Fortune 2000 Companies, Large System Integrators, and Government Agencies Powered by JazzHR