Act as a liaison between Clients on client implementations, conversions for small/medium and at times large complex implementations. Develops, coordinates, and executes implementation/conversion project plans, task schedules and resource activities to ensure on-time and effective project delivery. Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency. Interface with other client departments to generate and offer appropriate solutions. Interprets and communicates client services and client products to clients, sales, and vendors. At times will be responsible for gathering client requirements for software development that will support the client implementation/conversion. Provides client consultative input on client product and system features.VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.