Understand common industry business practices in retail sales, B2C, operations, distribution, and finance 2+ years of ERP hands-on, full-life cycle project implementation experience with comparable ERP software as a consultant, implementation specialist, support specialist or end user (preferably with Spruce or other Lumber/Building Material/Hardware ERP system) 2+ years leading or managing ERP implementations or other ERP related project management or customer support experience Understand ERP application concepts and software usage in the vertical Experience with Microsoft SQL Server a plus Experience with Crystal Reports and Dashboards a plus Proficiency in Microsoft Office products and Microsoft Windows Implement Spruce and RockSolid Max according to the ECI's standard methodology Provide expertise and consulting of Spruce and RockSolid Max software modules to new and existing customers to continually improve their process and optimize their use of the package Manage the delivery of complex, small to medium business/IT project initiatives Lead ERP implementations of Spruce and RockSolid Max and/or act as team member of ECI implementation team on the project Analyze business processes of client and provide workable solutions for Spruce and RockSolid Max to the business need Install, configure and training on Spruce and RockSolid Max Develop training documentation as needed Mentor other implementation specialists Perform other duties including but not limited to: User conference materials and presentations, team meetings, knowledge base updates, and methodology improvements Manage administrative tasks including weekly time sheets, recap reports, and expense reports in a timely, complete, and accurate manner At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture. We offer competitive benefits focused on employee well-being, including paid volunteer time off! We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years. We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work four years in a row. Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).